If you do take the spoofing call, avoid giving out your Social Security number or any checking or savings account numbers to people you don’t know, even if they are convincing. Citizens who have accepted the calls said the caller claims to be an SSA employee. Reports of this scam have come from across the country.
Typically, the caller says that the SSA does not have all of your personal information on file or that agency needs additional information so it can increase your Social Security benefits. The caller might even threaten that SSA will terminate your benefits if you do not confirm your information.
According to Stone, SSA employees do not contact Americans by telephone for customer-service purposes and ask for SSNs or financial information. Further, SSA employees will never threaten you for personal information or promise you a Social Security benefit approval or increase in exchange for information.
If you receive a suspicious call from someone alleging to be from the SSA, report that information to the Office of the Inspector General (OIG) at 800-269-0271 (866-501-2101 for the deaf or hard of hearing) or online at oig.ssa.gov/report.